Privacy Policy
At Sonam Astro Foundation, we are committed to protecting the privacy and confidentiality of our clients. This privacy policy outlines how we collect, use, and safeguard your personal information in connection with our services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, age, gender, marital status, and contact information (phone number, email address, WhatsApp details).
- Payment Information: Transaction details and payment confirmations for services rendered.
- Astrological Data: Date, time, and place of birth, as well as any other details provided for astrological analysis.
- Communication Records: Correspondence through calls, WhatsApp, emails, or other channels for service delivery.
2. How We Use Your Information
Your information is collected and used solely for:
- Delivering astrological services, including clarity calls, consultations, and personalized programs.
- Customizing remedies and creating solutions tailored to your needs.
- Communicating with you about appointments, updates, and follow-ups.
- Processing payments and maintaining accurate financial records.
- Enhancing our services and improving customer experience.
We will not use your personal information for any purpose beyond the scope of the services you have requested.
3. Sharing Your Information
We value your privacy and do not sell, trade, or rent your personal information to third parties. However, your information may be shared in the following circumstances:
- With Consent: When you explicitly authorize us to share your data.
- Service Providers: With trusted partners or vendors who assist in delivering our services (e.g., payment gateways).
- Legal Obligations: If required by law, court order, or regulatory authority.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. These measures include:
- Secure storage of physical and digital records.
- Restricted access to sensitive data, limited only to authorized personnel.
- Use of encryption and secure payment systems for financial transactions.
5. Retention of Information
We retain your information for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. If you wish to have your data deleted, please contact us.
6. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You can request access to your data and ask for corrections if inaccurate.
- Data Deletion: You can request that we delete your personal data, subject to legal and contractual obligations.
- Opt-Out: You can opt out of receiving promotional messages from us at any time.
To exercise these rights, please contact us using the details below.
7. Cookies and Tracking
Our website (if applicable) may use cookies and similar technologies to enhance your browsing experience. By using our website, you consent to our use of cookies.
8. Updates to the Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Please review this page periodically for updates.